If you are not satisfied with your CLMBR machine, you can request a return within 30 days of delivery. CLMBR’s guarantee does not cover ordinary wear and tear or accidents caused by improper use, this is subject to the terms of our limited warranty. Returns may incur a $350 reverse logistics fee.
We recommend keeping your original packaging for up to 30 days after delivery to ensure an expedited return process. CLMBR reserves the right to refuse a return/refund and charge additional restocking fees if necessary.
If you would like to cancel your CLMBR order at any time before shipment, please contact our customer support to receive a cancellation form. All orders will be fully refunded if they are canceled before delivery.